Your privacy is our priority. This document clearly explains how dora77 collects, stores, uses, and protects your personal data in compliance with Malaysia's Personal Data Protection Act (PDPA).
Important Note: This Privacy Policy outlines your rights and responsibilities regarding your personal data on the dora77 platform. By using our platform, you agree to the collection and processing of data as described below.
Dora77 values the privacy of every member on our platform. As an online gaming platform operating in Malaysia, we are bound by the Personal Data Protection Act 2010 (PDPA) Malaysia, and we take this obligation seriously.
This Privacy Policy details the types of personal data we collect when you use the dora77 platform, the purposes for which it is collected, how we store and protect it, and the rights you hold over your own personal data. We believe transparency is the foundation of trust — and your trust is what we value most.
This document applies to all dora77 platform users regardless of how you access it — whether via a web browser on a computer, smartphone, or the official dora77 mobile app. Any services provided by dora77 through digital channels are subject to this Privacy Policy.
Our Core Principles: dora77 has never and will never sell your personal data to any third party for marketing or commercial purposes. Your data belongs to you — we only use it for purposes you have clearly agreed to.
To provide services that are safe, regulated, and compliant with applicable laws in Malaysia, dora77 collects several categories of personal data from our members. Below are the types of data we collect and their purposes:
In addition to information you provide directly during registration, dora77's systems also automatically collect certain data while you use our platform. This includes activity logs, usage patterns, session times, and diagnostic data that help us identify and resolve technical issues more efficiently.
As part of the mandatory Know Your Customer (KYC) process, you may be required to submit copies of official identification documents, proof of address, and payment method verification. All such documents are stored with full encryption and are accessible only to authorised personnel.
Every piece of data we collect has a clear and legitimate purpose. Dora77 does not process your personal data for purposes other than those stated below without first obtaining your additional consent.
Marketing Communication Preferences: You may opt out of receiving marketing communications at any time through your account settings or by contacting the dora77 support team. This will not affect your receipt of important service communications.
Dora77 does not sell, rent, or trade your personal data with any external party for their own commercial purposes. However, there are limited situations where we need to share certain data with trusted third parties to keep our platform running smoothly and to comply with applicable law.
Dora77 works with authorised third-party service providers for specific purposes, including payment processing, identity verification, server hosting, and customer support. All such providers are bound by strict data confidentiality agreements and are only permitted to use your data for the specified purposes.
Dora77 may be required to disclose your personal data to relevant authorities when mandated by Malaysian law, including for criminal investigation purposes, court orders, or directives from legitimate regulatory agencies. In each such case, we will notify you in advance unless prohibited by law.
Should dora77 be involved in any merger, acquisition, or transfer of business assets, your personal data may form part of the transferred assets. We will ensure that the receiving party is bound by data protection standards equivalent to or higher than those we currently practise.
Important Guarantee: dora77 has never and will never share your personal data — including your name, identification number, banking details, or gaming records — with third-party advertisers or data brokers for marketing purposes.
Protecting your personal data from unauthorised access, breaches, or misuse is dora77's number one technical priority. We continuously invest in the latest security infrastructure to keep your data safe at all times.
What You Can Do: Your account security also depends on you. Use a strong, unique password, enable 2FA, and never share your login details with anyone — including dora77 staff, who will never ask for your password.
Dora77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website, and they play an important role in ensuring the platform functions properly.
You can manage and control cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of the dora77 platform and your gaming experience. Essential cookies cannot be disabled as they are required for security and core functionality.
Dora77 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
Once the designated retention period expires, dora77 will securely delete or anonymise your personal data using certified data deletion procedures that ensure the data cannot be recovered.
Early Deletion Request: You may request the deletion of your personal data before the end of its retention period. However, such requests may not be fully fulfilled if legal obligations prevent it, such as financial record-keeping requirements under Malaysia's AML laws.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data held by dora77. We are committed to respecting and facilitating the exercise of these rights.
Dora77 respects and facilitates the exercise of your personal data protection rights under Malaysia's PDPA.
You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 working days from the date the request is received.
If your personal data is inaccurate or out of date, you have the right to request a correction. You can update basic information directly through your account settings.
You may request the deletion of your personal data under certain circumstances, subject to any applicable legal retention obligations.
You may withdraw consent previously given for specific data processing at any time, without affecting the validity of processing carried out prior to withdrawal.
You have the right to object to the processing of your data for direct marketing purposes at any time via your account settings or by contacting our support team.
If you are not satisfied with how dora77 handles your data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
The six core pillars underpinning dora77's personal data protection commitment to every one of our members.
All data transmitted through the dora77 platform is protected with 256-bit SSL encryption — the same technology used by leading financial institutions and banks worldwide. Your data cannot be read by any third party during transmission.
Dora77 operates in compliance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA). We have an internal data protection officer who ensures all our data handling practices remain in full compliance with current legal requirements.
Unlike some digital platforms, dora77 has never sold, rented, or shared your personal data with advertisers, data brokers, or any third party for their own marketing purposes. This is an absolute guarantee we make to every member.
Through your dora77 account settings, you can access, update, and manage various aspects of your own personal data. You can also manage communication preferences, set self-imposed limits, and request data deletion at any time.
Dora77's data security infrastructure undergoes regular audits and penetration testing by independent cybersecurity firms. Any vulnerabilities identified are addressed promptly before they can be exploited by malicious parties.
In the event of any security incident involving your personal data, dora77 is committed to notifying you and the relevant authorities within the timeframe required by law. We will not conceal any incident that affects your privacy.
The dora77 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Our registration process requires strict age verification through KYC procedures, and any account found to belong to a minor will be terminated immediately.
If you are a parent or guardian and discover that your underage child has created an account on dora77, please contact our support team immediately. We will act swiftly to delete the account and all associated personal data without delay.
Warning: Registration by individuals under the age of 18 is strictly prohibited. If you suspect a violation has occurred, please report it to us immediately at [email protected].
Dora77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, current legal requirements, or new technologies we adopt. Any material amendments will be communicated to you through the following methods:
For non-material amendments — such as spelling corrections, language clarifications, or formatting changes — we may update this document without prior notice, but the last updated date at the top of this document will always be refreshed.
Continued use of the dora77 platform after the effective date of any amendments will be considered your acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account before the effective date without any penalty.
Our Advice: We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. The latest update date is always displayed at the top of this document.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the dora77 data protection team is ready to assist you. We are committed to responding to all privacy-related inquiries within 3 business days.
| Query Type | How to Contact Us | Response Time |
|---|---|---|
| General privacy questions | 24/7 Live Chat within the platform | Immediately |
| Data access request | [email protected] | 21 working days |
| Data deletion request | [email protected] | 30 working days |
| Security incident reporting | [email protected] (High Priority) | 24 hours |
| PDPA-Related Complaints | Malaysia Personal Data Protection Commissioner | Subject to regulatory authority |
For requests relating to your personal data rights, please include the following information in your email to expedite the process: your registered full name, dora77 account username, type of request, and a brief description of what you need. This will help us verify your identity and process your request more efficiently.
Answers to the most frequently asked questions by dora77 members regarding their personal data protection.