Terms and Conditions dora77 — Complete Platform Usage Guide

1 Acceptance of Terms

By accessing, registering, or using any part of the dora77 platform — whether through the website, mobile app, or any other digital channel provided by us — you automatically agree to comply with and be bound by these Terms and Conditions in full.

If you disagree with any part of these terms, you are required to stop using the platform immediately and refrain from registering an account. Continued use of the dora77 platform following any amendment to the terms constitutes acceptance of the amended terms.

2 Account Eligibility

To register and use the dora77 platform, you must meet all of the following eligibility requirements:

• Aged at least 18 years old on the registration date.
• Be a Malaysian citizen or a legal permanent resident of Malaysia.
• Not subject to any legal restrictions that would prevent you from using an online gaming platform.
• Never previously banned or had an account suspended by dora77.
• Register in your own name and not on behalf of another person.
• Have full legal capacity to enter into a binding agreement.

3 Account Registration & KYC Verification

Each member is only permitted to hold one (1) account only on the dora77 platform. Holding multiple accounts — whether using different names, phone numbers, email addresses, ID numbers, or payment methods — constitutes a serious breach of these terms and may result in the termination of all associated accounts and forfeiture of balances.

Registration Information

You are required to provide accurate, complete, and up-to-date information during the registration process, including:

• Full name as shown on official identification documents
• MyKad number or valid passport number
• An active Malaysian mobile phone number
• A valid and active email address
• Exact date of birth

KYC Verification Process

Dora77 conducts a Know Your Customer (KYC) process in line with industry standards. You may be required to submit the following supporting documents for identity verification purposes:

• Copy of MyKad (front and back) or passport
• Proof of current address (utility bill or bank statement — not older than 3 months)
• Verification of the payment method used

KYC verification is mandatory before your first withdrawal is processed. Failure to complete KYC within the specified timeframe may result in temporary suspension of your account's withdrawal function.

4 Deposit & Withdrawal

Deposit

Dora77 accepts deposits via a range of secure local payment methods, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and bank transfer. All deposits are processed in Malaysian Ringgit (RM) and credited to your account automatically upon confirmation.

• Minimum deposit amount: RM 20
• Maximum daily deposit amount: RM 30,000
• Deposit processing time: instantly up to 5 minutes

Withdrawal

Withdrawals are processed automatically by the dora77 system. Legitimate winnings will be credited to your registered bank account or e-wallet within the stipulated timeframe.

• Minimum withdrawal amount: RM 50
• Maximum daily withdrawal amount: RM 50,000
• Withdrawal processing time: 5–30 minutes (depending on the receiving bank)

Transaction Fees

Dora77 does not charge any processing fees for standard deposits. For withdrawals, the first withdrawal each day is free. Subsequent withdrawals on the same day may incur a small administrative fee, which will be disclosed during the withdrawal process.

5 Bonus & Promotions

Dora77 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, game-specific promotions, and a loyalty programme. All bonuses are subject to wagering (rollover) requirements clearly stated in each promotional offer.

General Bonus Terms

• Each bonus may only be claimed once unless otherwise stated.
• Bonuses cannot be directly converted to cash without fulfilling the wagering requirements.
• Wagering requirements must be met within the validity period specified for each promotion.
• Dora77 reserves the right to cancel bonuses if any fraudulent activity or promotional abuse is detected.
• Only one bonus may be active at a time unless otherwise stated.
• Members found abusing the bonus system risk having their account terminated.

6 Game Rules

All games offered on the dora77 platform — including slots, Live Casino, bingo, and sports betting — operate using a Random Number Generator (RNG) certified by independent auditing bodies. Every game outcome is completely random and cannot be manipulated by any party.

Sports Betting

Sports betting on dora77 is subject to the odds displayed at the time the bet is placed. dora77 reserves the right to void or settle bets based on official information from the relevant sports governing body in the event of a disputed result.

Live Casino & Slots

All Live Casino games are operated by internationally licensed and recognised software providers. The Return to Player (RTP) percentage for each slot game is available within the respective game information.

Final Results

The results of all games recorded by the dora77 system are final. In the event of any discrepancy between what is displayed on a player's device and dora77's server records, the dora77 server records shall serve as the definitive reference.

7 Account Security

You are solely responsible for maintaining the confidentiality of your password and dora77 account login details. dora77 will not be held liable for any losses arising from your failure to keep your account secure.

• Do not share your password with anyone, including dora77 staff.
• Use a strong, unique password — combine uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) for an added layer of security.
• Log out of your account after each session, especially when using a shared device.
• Report to the dora77 support team immediately if you suspect any suspicious activity on your account.

Dora77 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Our security monitoring system operates around the clock to detect and prevent unauthorised access.

8 Prohibitions & Restrictions

The following activities are strictly prohibited on the dora77 platform and may result in account termination and legal action:

• Registering or operating more than one account
• Using automation software, bots, or scripts to play games
• Any form of fraud, identity impersonation, or submission of false information
• Use of VPN or proxy to conceal actual location
• Any attempt to hack, disrupt, or damage the dora77 system
• Money laundering or any suspicious financial activity
• Colluding with other players to gain an unfair advantage in games
• Repeatedly abusing the bonus or promotion system

9 Responsible Gaming

Dora77 is fully committed to responsible gaming. We provide a range of self-control tools to help members manage their gaming habits in a healthy and controlled manner.

Available Control Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings.
• Loss Limit: Set the maximum amount you allow yourself to lose within a specified period.
• Play Time Limit: Set a session time limit for your gaming.
• Self-Exclusion: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Apply for long-term self-exclusion if you feel it is necessary.

If you or someone you know is struggling with problem gambling, please contact the dora77 support team for assistance and referrals to appropriate support resources. Remember — gaming is entertainment, not a solution to financial problems.

10 Account Termination & Suspension

Dora77 reserves the right to suspend or terminate any member's account without prior notice under the following circumstances:

• Breach of any section of these Terms and Conditions
• Suspected fraudulent activity or money laundering
• Failure to complete the KYC process within the specified period
• Requests from relevant authorities
• Abuse of the bonus or promotion system

Members who wish to voluntarily close their account may contact the dora77 support team. Any valid balance (after deducting bonuses with unfulfilled wagering requirements) will be returned to the member via their registered payment method within a reasonable timeframe.

11 Disclaimer & Limitation of Liability

The dora77 platform is provided "as is" without any implied or express warranties. We strive to ensure uninterrupted platform operation; however, dora77 is not liable for:

• Service disruptions caused by factors beyond our control (third-party server outages, network issues, etc.)
• Losses resulting from a player's failure to comply with these terms and conditions
• Any indirect, incidental, or consequential damages arising from the use of the platform
• Actions or omissions by third parties, including payment providers

Dora77's maximum liability to any member under any circumstances is limited to the actual deposit amount made by that member in the 30 days preceding the claim.

12 Amendment of Terms

Dora77 reserves the right to modify, update, or improve these Terms and Conditions at any time at our sole discretion. Any material amendments will be communicated to members via email or in-platform notification at least 7 days before the amendment takes effect.

Continued use of the dora77 platform after the amendment's effective date constitutes acceptance of the amended terms. If you disagree with the amendments, you have the right to close your account before the effective date.